Privacy Policy

The Owner of the website is committed to protecting the privacy of users accessing this website and / or any of its services. The use of the website and / or any of the services offered by the Owner, implies acceptance by the User of the provisions contained in this Privacy Policy.

Please note that although there may be links from our website to other websites, this Privacy Policy does not apply to the websites of other companies or organizations to which the website is redirected. The Owner does not control the content of third party sites nor accepts any responsibility for the content or privacy policies of these sites, as stated in our Legal Notice.

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and the Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we provide you with the following information on the processing of your personal data:

Who is responsible for the processing of your data?

The person responsible for the processing of your data is Rosa María Rodríguez Valls, with ID 43417774F and address at C/ Bisbe Sivilla, local, , Postal Code 08022, Barcelona (hereinafter, "WA LAM"). Our contact details appear in the Legal Notice of this website.

Principles that WALAM will apply to the personal information of the Interested Parties

In the processing of personal data of Data Subjects, WA LAM will apply the following principles that comply with the requirements of the current data protection regulations:

Principle of lawfulness, fairness and transparency: we will always require your consent to the processing of your personal data for one or more specific purposes that we will inform you in advance, with absolute transparency.

Principle of data minimization: We will only request data strictly necessary in relation to the purposes for which we require them. We will not take data for a non-essential purpose.

Principle of limitation of the storage period: the data will be kept for no longer than necessary for the purposes of processing, depending on the purpose, we will inform you of the corresponding storage period, in the case of subscriptions, we will periodically review our lists and delete those records inactive for a considerable time.

Principle of integrity and confidentiality: Your data will be treated in such a way as to ensure adequate security of personal data and guarantee confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users' data by third parties.

For what purposes do we process your personal data?

For us, you are the customer, the patient, our raison d'être, and for legal purposes, the "Data Subject". With the consent of the Data Subject or in the legitimate interests of WA LAM, we will use the data of the Data Subject to carry out some of the following actions based on the respective basis of legitimacy:

To answer calls, emails or inquiries from our Customers and Users to respond to doubts, complaints, comments, requests for information or concerns they may have regarding the information included on the Website, the products sold through the Website, the processing of their personal data, questions concerning the legal texts included on the Website, information about our network of distributors or collaborators, etc.

Carry out the execution, management and billing of purchases made by our customers through the channels established for this purpose.

Manage the registration, modification or deregistration of customer data on the online platform of the "Customer Zone" of our website.

Send information and communication of a commercial nature with respect to the contracted services and keep you informed about news and offers of interest regarding new products and / or services WA LAM.

Manage claims or complaints made to WA LAM.

How long will we keep your data?

The personal data provided by the Interested Party will be kept for as long as the relationship and/or the contract concluded between the Interested Party and WA LAM is in force and, once it is terminated, it will be blocked until the applicable statute of limitations expires.

In the event that the data subject has consented to its processing, until the data subject requests its deletion, at which time it will be blocked until the applicable statute of limitations expires.

What is the legitimacy for the processing of your data?

The legal basis for the processing of your data for the purposes described above is your consent, freely given by ticking the acceptance boxes on the data collection forms on our website (art. 6.1.a) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, also known as the General Data Protection Regulation (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights.

As a legal basis, there is also the possibility that the processing of the data provided is necessary for the performance of a contract to which the Data Subject is a party or for the implementation at the latter's request of pre-contractual measures (art. 6.1.b) of the GDPR) or for compliance with a legal obligation applicable to the controller (art. 6.1.c) GDPR), as well as other provisions applicable to the relationship of the Data Subject with WA LAM.

To which recipients will your data be communicated?

The personal data of the Interested Party may be transferred to the following recipients:

(i) Public Administrations (Treasury, Social Security, City Councils, Generalitat, Provincial Councils), Courts and Tribunals, State Security Forces and Corps, when so established by an applicable legal provision.

(ii) Suppliers that provide services to WA LAM related to the management of the formalized contract and that have the status of data processors, such as, but not limited to, financial entities, fraud detection and prevention entities, technology service providers, logistics, transportation and delivery service providers and partners or service providers related to customer service, lawyers or agencies, banks or legal or physical entities linked to WALAM in any way.

(iii) Suppliers and collaborators that provide services related to marketing and advertising, only in the event that the Stakeholder has expressly given its consent.

In any case, third parties with whom certain personal data of the Data Subject is shared, shall have previously accredited the adoption of adequate measures for the correct protection of such data.

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether we are processing personal data concerning him/her. The persons concerned have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain cases, the Interested Party will have the right to request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. In this case, WALAM will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims.

In any of the above cases, WA LAM will communicate any rectification or deletion of personal data, as well as any limitation of processing carried out to each of the recipients to whom the personal data has been communicated, unless it is or requires a disproportionate effort. If so requested by the Data Subject, WA LAM will inform him/her of such recipients.

The Data Subject shall also have the right to receive the personal data concerning him/her, which he/she has provided to WA LAM, in a structured, commonly used and machine-readable format, and to transmit it to another controller when the processing is based on consent or a contract and is carried out by automated means.

The Data Subject shall have the right to object at any time, on grounds relating to his or her particular situation, to personal data concerning him or her being processed on the basis of public or legitimate interest by WA LAM or a third party, including profiling, in order for WA LAM to stop processing the personal data, unless it can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the Data Subject, or for the formulation, exercise or defense of claims.

Likewise, the Data Subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on him or her or significantly affects him or her, unless this decision is necessary for the conclusion or performance of a contract with WA LAM and is authorized by the European or state law in force or is based on the explicit consent of the Data Subject.

Finally, the data subject shall have the right to lodge a complaint with the data protection authorities.

Third party data

In the event that the Data Subject has provided personal data of third parties, he/she guarantees that he/she has collected them lawfully and that he/she has provided the data subject with the necessary information about the processing of his/her data and is responsible for requesting the consent of any data subject for the transfer and processing of his/her personal data by WA LAM and the recipients referred to in this Privacy Policy.

Data of minors (when there is User registration)

In the case of minors under fourteen years of age, parental or guardian consent is required for the processing of their personal data. If the Interested Party is under fourteen years of age and has accessed this website without notifying his or her parents or legal guardians, he or she should not register as a user.

How can you exercise your rights?

The aforementioned rights of access, rectification, suppression, opposition, portability and limitation, as well as the right not to be subject to automated individual decisions, may be exercised by sending a written request with an attached copy of your ID card to the following e-mail address: walammedicine@gmail.com.

How did we obtain your data?

The personal data processed by WA LAM comes from:

Contact form.
Purchase form
Registration form.

It is you as the interested party who guarantees that the personal data provided are true and is responsible for communicating any changes. The data to be entered in a field marked with an asterisk are mandatory in order to provide you with the requested service.

What data do we process?

The categories of data we may process are:

Identification data (name and surname, NIF/DNI, address, telephone number).
Personal data (date of birth, age, sex, nationality).
Economic data (bank details of your credit card, used to make the payment of the reservation, if applicable).
Data on transactions of goods and services received by the person concerned.
Commercial information (subscription to our newsletters)
Any other personal data necessary for the proper execution of the relationship between the Interested Party and WA LAM.

The refusal by the Interested Party to provide certain data could hinder the development of the relationship between the Interested Party and WA LAM, affecting the provision of services by WA LAM.

If the Data Subject has any questions regarding this section should contact WA LAM through the address provided indicating in the subject "Data Controller".

Do we use cookies?

We use cookies while browsing our website with the User's informed consent. Users can configure their browser to be notified of the use of cookies and to prevent their use. For more information visit our Cookies Policy.

What security measures do we apply?

We apply the security measures set out in Article 32 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, also known as the General Data Protection Regulation (GDPR), therefore we have adopted the necessary security measures to ensure a level of security appropriate to the risk of the data processing we perform, with mechanisms that allow us to ensure the confidentiality, integrity, availability and ongoing resilience of the processing systems and services.

Some of these measures are:

Information of the data processing policies to the personnel.
Periodic backups.
Data access control.
Regular verification, evaluation and assessment processes.

Changes to our Privacy Policy

From time to time, WALAM may make changes and corrections to its Privacy Policy. Please check this section regularly to see what changes may have been made and how they may affect you.